Our mission is to provide the ideal service to all those who approach us with confidence. If, for any reason, we fail to satisfy you with our tutoring service then kindly review our refund policy in this regard. It will provide you with a clear understanding of how you will be eligible for a refund.

Refund Requests

Refund requests must be submitted in writing to our customer support team with proper and valid reasoning about why you are not satisfied. Please include your full name, contact information, session or service details, and a brief explanation of the reason for the refund request.

Eligibility for Full Refund

You may be eligible for a full refund under the following circumstances

• The tutor fails to show up for a scheduled session without prior notice.
• The service quality doesn’t meet the expected standards.
• Technical issues or platform errors prevent the successful completion of the session.

Fair Deductions

We want to let you know that in case you have used any of our services and we have provided you the revisions on it, then surely, we reserve the right to deduct the fees from the refunded amount.

Refund Processing

Upon receiving a refund request, our team will review the details and make a determination. Refunds will be processed using the same payment method initially used for the purchase. The processing time may vary depending on the payment provider.

Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will be communicated to users through our website and will become effective immediately.

Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team without any hesitation.